The summer peak for a retail client was successfully managed by FDL Group’s Contract Logistics department through the implementation of a best practice approach that ensured smooth handling of the increased workload. In just a month and a half, we doubled our workforce and implemented a well-structured, specialized induction plan. This training program was carefully designed to meet the unique requirements of the project and the nature of retail logistics, ensuring that each new team member could integrate quickly and effectively.
Thanks to our strategic approach, we achieved average productivity among new staff members within just four days, accelerating the learning curve and minimizing adjustment time. Meanwhile, continuous monitoring of processes ensured that the quality of service remained consistently high, with no disruptions in the supply chain flow.
This strategic approach allowed us to manage the increased workload with exceptional accuracy and efficiency, enhancing customer satisfaction and maintaining operational excellence, even during times of high demand. The successful implementation of this personnel and resource management model establishes FDL Group as a benchmark for flexibility and adaptability in the logistics sector.