The Group invests strategically in technology, offering advanced information systems for warehouse management (WMS), transportation management (TMS), and unified integration with clients\u2019 ERP systems through secure protocols such as API, EDI, AS2, SFTP, XML, iDocs (SAP), and ASCII files. These systems support real-time updates across all stages of the order process\u2014from entry into the WMS to final delivery\u2014ensuring full traceability. <\/p>\n
The technological infrastructure is based on cloud environments with daily backups and upgrade mechanisms, ensuring high availability. FDL provides SLAs for platform uptime, as well as custom dashboards and real-time KPI reporting. Data security is a top priority: SSL\/TLS encryption, firewalls, controlled access, GDPR-compliant policies, and continuous security audits are implemented to prevent breaches. <\/p>\n
WMS and TMS upgrades are carried out regularly to meet client requirements. FDL\u2019s technical support is available during business hours and responds promptly to critical incidents, while tailored SLAs are established for clients with greater support needs. Our approach is fully customized: we support integration with SAP, data exchange via XML, and the operation of custom APIs designed to meet the needs of enterprise clients. <\/p>\n","protected":false},"excerpt":{"rendered":"
The Group invests strategically in technology, offering advanced information systems for warehouse management (WMS), transportation management (TMS), and unified integration with clients\u2019 ERP systems through secure protocols such as API, EDI, AS2, SFTP, XML, iDocs (SAP), and ASCII files. These systems support real-time updates across all stages of the order process\u2014from entry into the WMS…<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[286],"tags":[],"class_list":["post-58162","post","type-post","status-publish","format-standard","hentry","category-case-studies-en","category-286","description-off"],"_links":{"self":[{"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/posts\/58162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/comments?post=58162"}],"version-history":[{"count":0,"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/posts\/58162\/revisions"}],"wp:attachment":[{"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/media?parent=58162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/categories?post=58162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fdlgroup.gr\/en\/wp-json\/wp\/v2\/tags?post=58162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}